Virtual Desktop Support FAQs Archives | Third Octet

Are all workstation applications covered?

Absolutely. We know how important it is that your workforce, especially if they operate under highly specific protocols, can maintain everyday efficiency no matter where they are. Enabling seamless, stabilized access to onsite desktop interfaces is essential, but so is maintaining full compatibility with the apps, cloud-based data systems and other tools you would normally […]

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Do you assist with buildouts and deployments?

Yes. In addition to feasibility analyses and generating a list of required changes, our team can measure and build out a VHD solution with ease. Design and deployment are handled by our technicians with years of practical experience. In addition, we’re happy to carry out regular performance tweaks and other optimizations to keep your setup […]

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Do I need to invest in servers and other expensive equipment?

Most likely not. Today’s virtualization solutions are designed for widespread compatibility – even a cost-effective Chromebook is capable of accessing a virtual desktop with the right hosted solution in place. Of course, if you’re needing to kit out multiple departments of dozens of users, your networking needs will change. This is why we perform feasibility […]

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Can you ensure our access and permissions are actively managed?

Yes. Security and stability are critical elements of any successful VHD solution. Third Octet’s multi-layered security and access control prevents intrusions and unwanted snooping in sensitive data archives. We can ensure only specified individuals (and IP addresses) are permitted to open, share, zip/unzip, or download certain files or folders. Along with a state-of-the-art firewall and […]

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