Work. Life. Balance.
In a fast-paced technology industry such as ours, retaining quality talent is critical.
That’s why we’ve developed incentive programs to keep our employees satisfied. Including training and education opportunities, health benefits, retirement contributions, and even allowance to improve your quality of life – our employees enjoy the fruits of their labor and dedication. Third Octet provides our employees with room to grow and flourish, following the ‘sky is the limit’ principal, and freedom of expression to explore your creative sides if you so desire. Our organization is modeled around our employees where everyone has a voice, including involvement in our strategic decision making, known as Direction Checks.
We are one of the few fortunate organizations where our strategy is our culture and our culture is our strategy. As our go-to-market strategy encompasses the belief of work-life balance, we practice what we preach, evidenced through our flexible workstyles – the ability to collaboratively define the working style that suits your capabilities, including where, when, and how you work. After all, we believe successful businesses are built on happy, engaged, and collaborative employees.
A technical role within the organization, this position is responsible for the escalated support and implementation needs of our customers. This relates to all technology including servers, cloud solutions, printers, networks and vendor specific software and hardware.
Client Relations Executive (Sales)
The purpose of the Client Relations Executive position is to increase the existing customer base for the company. Your primary focus will be to locate and qualify new prospects and grow existing accounts by generating interest in Third Octet Inc.’s services and solutions.
Service Desk Analyst
As a Service Desk Analyst for Third Octet Inc., you represent the technical front-line between us and the client and are responsible for triaging incoming service requests within the Service Desk team or upward to Escalation. Your focus will be on our managed service practice, including monitoring, continuity, and cloud service management and, where time permits, excel in updating your knowledge to advance to the project teams.
As a Solutions Engineer for Third Octet Inc., you provide technical expertise in implementation and support of our technology portfolio, specifically Citrix, Microsoft, and Cloud Solutions for mid-market and enterprise clients. Your focus will be client engagements (project focus) in both pre- and post-sales capacities, working alongside Solutions Architects, Director of Professional Services, and dependent services teams.