What services are included in the Workplace Suite?

The Workplace Suite is Third Octet’s comprehensive managed IT service package, designed to help small and mid-sized businesses securely manage their technology, improve productivity, and maintain a modern workplace environment. It includes core IT support, endpoint and server management, cloud solutions, security, and collaboration tools—plus optional add-ons to tailor the package to your business needs. Speak With an Expert to learn more.

Is there flexibility in the services offered?

Third Octet’s core packages are designed to meet the IT needs of most small and mid-sized businesses, providing consistent, reliable support. Flexibility comes through optional add-ons, allowing you to customize your Workplace Suite to match your team size, infrastructure, and business goals. This approach ensures predictable costs, high-quality service, and alignment with modern, innovative tools like Microsoft 365. Speak With an Expert to tailor your package.

How is pricing structured?

Third Octet’s Managed Services include several pricing components to give your SMB predictable, transparent costs: - Onboarding Fee: A one-time fee covering discovery, assessment, and setup of your IT environment to Third Octet’s standards. - Base Monthly Fee: A recurring fee for core services, solutions, and subscriptions that manage and improve your business’s infrastructure. - Per User Fee: A recurring fee for services and support tailored to each employee’s technology needs and enablement. - Add-Ons: Optional services that can be added to your package, priced either as a recurring base or per-user fee. This structure ensures you only pay for what your business needs while maintaining full transparency and predictable costs. Speak With an Expert to get a detailed estimate.

Transparent Managed IT Pricing

for Your Business

Finding the right managed IT solution shouldn’t mean guessing at costs or dealing with hidden fees. At Third Octet, we provide transparent, upfront pricing tailored to your business size and IT needs.

Use our pricing calculator to estimate your monthly fees based on the number of employees, endpoints, and servers. From essential helpdesk support to advanced infrastructure management, our Managed IT Services provide the proactive support, security, and technology management your business needs – with flexible options to tailor your services as your business evolves.

Get a clear picture of your IT investment and see how Third Octet can help your SMB stay secure, productive, and future-ready.

Estimate Your Custom IT Package

Quickly see your tailored pricing based on your team and technology environment – no hidden fees, just exceptional service.

Speak With An Expert

Managed IT Delivered Through Workplace OS

THE INTEGRATED PLATFORM MODEL

TODAY

How most SMBs are operating

Decisions made on anecdotes, instead of signals

Teams reacting to problems instead of preventing them

High-value people stuck in routine and repeatable work

AI tools adopted without a foundation to support them

Improvements that reset instead of compound

$

THE OPERATING MODEL

Workplace OS

One platform. Five capabilities. A business that operates differently — starting now.

FOUNDATIONS
Workplace Foundation

A stable, secure, well-managed environment – the ground everything else stands on.

VISIBILITY
Workplace Navigator
Shared signal across leadership and teams. Everyone sees the same picture of what’s happening and where attention is needed.

GOVERNED AUTOMATION
Workplace Automation

Repeatable work runs itself – within guardrails. Your best people stop being consumed by routine and start working on what matters.

ASSISTIVE INTELLIGENCE
Workplace Insights

Clear priorities, proactive signals before things slip, and reduced cognitive load – focus by design.

Applied INTELLIGENCE
Workplace AI
Intentional, governed intelligence that amplifies the right things – and knows its place.

$

WITH WORKPLACE OS

How your organization operates differently

✓ Decisions grounded in clear, shared data

✓ Teams that prevent problems and follow through

✓ Execution capacity freed for high-value work

✓ AI that has a foundation — and governance — to stand on

✓ A business that compounds rather than resets

See How Third Octet Delivers Value

Experience the benefits of transparent, tailored IT support with Third Octet. Our clients rely on us for proactive management, predictable costs, and scalable solutions that let them focus on growing their business.

What They’re Saying

Customer Testimonials

Third Octet’s Managed Services is a good fit for our business. Their services provide protection, security and support for a flat monthly fee. Our staff is pleased with the support. More importantly, they anticipate any issues or changes and address them beforehand so we function without any business interruptions. By being proactive, the efficiency recommendations implemented have positively impacted our bottom line.

Brad Warren

President, Land Survey Group

Third Octet has re-engineered our business, moving us from a services consultant to an agile services provider. We now deliver new environments and software improvements 5 to 6x faster globally. And Disaster Recovery as an issue has disappeared. Now we provide a better user experience for clients anywhere, on any device. And most significantly, we have added monthly recurring revenue to our revenue portfolio.

Dan Desmarais

President, Cantactix Solutions

Third Octet’s Managed Services provide excellent value and expertise. Many NFP organizations do not have the financial resources to keep a qualified IT person on staff. Third Octet provides access to a knowledgeable team at a fraction of the cost. There are no more concerns about hardware and software, backups, maintenance or upgrades. From a financial perspective, the fixed monthly fee allows me to budget more accurately.

Director of Finance

360kids

Questions we get asked…

What services are included in Managed IT

Our Managed IT Services cover the core technology your business relies on, including proactive IT support and monitoring, Microsoft 365, device and endpoint management, cloud infrastructure and data, security and resilience, and ongoing maintenance and management. Governance and technology guidance help keep your IT aligned with your business as you grow.

These services are delivered through Workplace Foundation as part of Workplace OS, creating a secure, connected foundation for your day-to-day operations.

Can Managed IT services be tailored to our business?

Yes. Our Managed IT Services are designed to provide a consistent core of proactive support, management, and security, with optional services available based on your users, devices, infrastructure, and business requirements.

This gives you a predictable managed IT foundation without paying for services your business doesn’t need.

How is pricing calculated?

Our Managed IT pricing is structured around several components to provide predictable, transparent costs:

Onboarding Fee – A one-time fee covering discovery, assessment, and setup of your IT environment to Third Octet’s standards.
Base Monthly Fee – A recurring fee for core services, solutions, and subscriptions that manage and improve your business infrastructure.
Per User Fee – A recurring fee for services and support tailored to each employee’s technology needs.
Add-Ons – Optional services that can be added based on your business requirements.

This structure gives you a clear view of your IT investment while allowing your services to scale with your business.

Do you offer IT procurement?

Yes. Third Octet helps customers source and acquire the technology they need through a curated catalog tailored to their organization, including recommended hardware, software, and cloud solutions.

Procurement can be integrated with your Managed IT Services, making it easier to manage technology purchases alongside your ongoing IT environment.