Transparent Managed IT Pricing for Your Business

 

Finding the right managed IT solution shouldn’t mean guessing at costs or dealing with hidden fees. At Third Octet, we provide transparent, upfront pricing tailored to your business size and IT needs.

Use our pricing calculator to estimate your monthly fees based on the number of employees, endpoints, and servers. From essential helpdesk support to advanced infrastructure management, our Workplace Suite gives you everything your business needs—plus flexible add-ons to customize your solution.

Get a clear picture of your IT investment and see how Third Octet can help your SMB stay secure, productive, and future-ready.

Estimate Your Custom IT Package

Quickly see your tailored pricing based on your team and technology environment – no hidden fees, just exceptional service.

Tailor Your IT Solution with the Workplace Suite

Workplace Suite

Managed IT for the Modern SMB

Everything listed here is included in your package. Need more? Choose from our available add-ons to tailor your solution to your business.

People

Helpdesk and User Support

Endpoint Monitoring

Holistic Patch Management

Endpoint Lifecycle Management

User Account Management

Available Add Ons

Enhanced Identity & Access Management

Endpoint Deployments

Device Management (MDM)

Application Management (MAM)

Device as a Service

Cloud Desktop as a Service

Asset Tracking

Cloud & Infra

IT Infrastructure Management & Support

Server and Data Backup & Recovery

Holistic Patch Management

Infrastructure and Service Monitoring

Infrastructure Lifecycle Management

Available Add Ons

Microsoft Azure Consumption

DNS Hosting and Management

Evergreen IT

Business Continuity and Disaster Recovery

12-Month Backup Storage (50GB/Server)

Collaborate

Microsoft 365 Subscription and Management

Data Storage (OneDrive, Teams, Sharepoint)

Unlimited Cloud Data Backup and Recovery

Available Add Ons

Archiving and Compliance

Microsoft 365 Application Support

Centralized Email Signatures

Managed Microsoft Teams Rooms

Microsoft Teams Voice

Security

Email Anti-spam and Anti-virus Management

Managed Endpoint and Server Security Protection

Microsoft 365 Security Management

Available Add Ons

Managed Networking (WIFI, Firewall, Switching)

Vulnerability Management

Cybersecurity Awareness Training

Simulated Phishing

Network Devices as a Service

Web Filtering

3rd Party Security Assessments

Innovate

Personalized Customer Portal

Technology Business Reviews

Available Add Ons

Virtual CIO (vCIO)

Automation and Optimization

Customer Portal Automations

Pricing

Base Fee + Per User Monthly Rate

See How Third Octet Delivers Value

Experience the benefits of transparent, tailored IT support with Third Octet. Our clients rely on us for proactive management, predictable costs, and scalable solutions that let them focus on growing their business.

What They’re Saying

Customer Testimonials

Third Octet’s Managed Services is a good fit for our business. Their services provide protection, security and support for a flat monthly fee. Our staff is pleased with the support. More importantly, they anticipate any issues or changes and address them beforehand so we function without any business interruptions. By being proactive, the efficiency recommendations implemented have positively impacted our bottom line.

Brad Warren

President, Land Survey Group

Third Octet has re-engineered our business, moving us from a services consultant to an agile services provider. We now deliver new environments and software improvements 5 to 6x faster globally. And Disaster Recovery as an issue has disappeared. Now we provide a better user experience for clients anywhere, on any device. And most significantly, we have added monthly recurring revenue to our revenue portfolio.

Dan Desmarais

President, Cantactix Solutions

Third Octet’s Managed Services provide excellent value and expertise.  Many NFP organizations do not have the financial resources to keep a qualified IT person on staff. Third Octet provides access to a knowledgeable team at a fraction of the cost.  There are no more concerns about hardware and software, backups, maintenance or upgrades. From a financial perspective, the fixed monthly fee allows me to budget more accurately.

Director of Finance

360kids

Questions we get asked…

What services are included in the Workplace Suite?

The Workplace Suite is Third Octet’s comprehensive managed IT service package, designed to help small and mid-sized businesses securely manage their technology, improve productivity, and maintain a modern workplace environment. It includes core IT support, endpoint and server management, cloud solutions, security, and collaboration tools – plus optional add-ons to tailor the package to your business needs.

Is there flexibility in the services we offer?

Third Octet’s core packages are designed to meet the IT needs of most small and mid-sized businesses, providing consistent, reliable support. Flexibility comes through optional add-ons, allowing you to customize your Workplace Suite to match your team size, infrastructure, and business goals. This approach ensures predictable costs, high-quality service, and alignment with modern, innovative tools like Microsoft 365.

How is pricing calculated?

Third Octet’s Managed Services include several pricing components to give your SMB predictable, transparent costs:

  • Onboarding Fee – A one-time fee covering discovery, assessment, and setup of your IT environment to Third Octet’s standards.

  • Base Monthly Fee – A recurring fee for core services, solutions, and subscriptions that manage and improve your business’s infrastructure.

  • Per User Fee – A recurring fee for services and support tailored to each employee’s technology needs and enablement.

  • Add-Ons – Optional services that can be added to your package, priced either as a recurring base or per-user fee.

This structure ensures you only pay for what your business needs while maintaining full transparency and predictable costs.

Do you offer procurement or managed services?

Yes, Third Octet provides procurement and managed IT services to all customers. We help businesses source and acquire the technology they need through a curated catalog tailored to each organization, including recommended hardware, software, and cloud solutions. Procurement services are fully integrated with our Managed Services, which are priced transparently through onboarding fees, base monthly fees, per-user fees, and optional add-ons.

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