Digital Workspaces
People first, technology second.
Today’s workforce is changing the dynamic of how, where, when, and why we work. It is time we rethink work.
The rise of telework, telecommuting, remote work, work-from-home, distributed work, mobile work, smart working, and workshifting is a testament to the changing demands the modern workforce is placing on business leadership. We are being challenged to drive accommodation, flexibility, and to be innovative in defining how technology and process can match with people and their desired workstyles.
Yet in their quest to design a more accommodating platform, businesses, for the most part, end up providing a fragmented experience, delivering services differently in-office versus out-of-office. This not only creates a poor experience for our users, but it also increases the burden placed on IT to manage disparate approaches. That is not work-life balance.
Enter Digital Workspaces.
A digital workspace is a cohesive technology framework designed to amalgamate and manage application, desktop and data delivery, allowing employees to access anything, from anywhere, across any device. A successful digital workspace provides a unified and secure experience, coupling application and desktop virtualization, file sharing and content collaboration, endpoint management, secure access to all forms of applications (native, web, SaaS and mobile), single sign-on, and automation. More importantly, a digital workspace provides the same user experience regardless of physical location and minimizes demand on IT. That is work-life balance.
A digital workspace is unified, delivering a consistent user experience anywhere and everywhere.
Users are able to access everything they need and remain productive from a single interface, regardless of where they are – in-office or working from home – or where resources are – on-premises or in public cloud – or what device they prefer – Microsoft, Linux, Android, or Apple.
A digital workspace is secure, protecting the workspace without disrupting the user experience.
IT has centralized control over devices used to access the workspace, allowing end users to work securely on any device they want; providing contextual access supported by analytics and machine learning, resulting in an optimal experience with mitigated risk to the business.
A digital workspace is intelligent, learning from users to guide, automate and increase the efficiency of their work.
Guided and automated workflows, coupled with machine learning, allow digital workspaces to automate, streamline and expedite routine tasks for users.
Benefits
Increase Employee Experience.
According to research, the more engaged employees are in their work, the more productive they will be; driving greater outputs and more contributions to the success of the business. This engagement boils down to increasing and striving for positive employee experiences, an imperative item on senior management’s agenda. Employee experience is simply not just a matter of leadership mindset and approach, technology must play its role as well. By providing a digital workspace solution, you can transform the employee experience and enable a simple, more flexible workstyle that attracts and retains human capital, drives greater employee engagement, and pushes the business forward.
Improve Security.
Exposing applications, desktops and data for anywhere access increases the risk of account compromise, data leakage, and other malicious events, especially in the absence of a digital workspace such as a VPN. A digital workspace can improve security and mitigate risk, as platforms can be built on the concept of Zero Trust – providing only the access needed based on the risk profile of the user, device, or the location of access. As the trust of the situation increase, as does the access to services. Conversely, as the trust of the situation decreases, determined through actionable analytics, service exposure is decreased. This allows businesses to stay ahead of both internal and external threats and end-user mistakes.
Amplify Flexibility.
A successful digital workspace permits flexibility in how, where, and why services are deployed, without compromising security or user experience. A digital workspace should offer a “one stop shop” for employees to access any application – native, web, mobile and SaaS – and any desktop or data repository, regardless of their hosting source. Further, a digital workspace should provide IT with the flexibility in who manages the strategy, platform and direction, and how, avoiding point solutions and vendor lock-in.
Digital Workspaces are…
for HR.
for IT.
for Sales.
for Everyone.
Are you ready to take advantage of Microsoft Azure for Citrix workloads?
Our Citrix on Azure Readiness Assessment will uncover the necessary requirements, provide guidelines for the transformation ahead and get you there quicker. Delivered as a three-day virtual workshop, our Citrix on Azure Readiness Assessment will evaluate your existing Citrix digital workspace strategy which will include:
- A strategic discovery around digital workspace justification including current and future use cases
- An expert-led review of your existing deployment approach, workloads, licensing models and existing cloud integrations
- An exploration of benefits and detriments of as well as common approaches to deploying Citrix on Azure
- Development of a high-level summary report including findings, readiness grade, cost estimations, and where to get started
As a Citrix Platinum Partner and Microsoft Gold Cloud Platform partner, we are uniquely suited to aid in all of your Digital Workspace transformation efforts.
We are Digital Workspace experts.
Recognized as Canada’s leading experts in Digital Workspace solutions, our Workspace Craft practice defines the appropriate technology strategy and investments that align to user personas and business needs, and supports the modern workforce demand for heightened employee engagement. Across Citrix and Microsoft portfolios as well as complimenting solutions from IGEL and Lenovo, our team of highly certified architects and engineers drive Digital Workspace and customer success across intelligence, automation and agility, to increase productivity and work-life balance. Guaranteed.
Citrix Partner of the Year for Canada, 2017
IGEL Emerging Partner of the Year for Canada, 2019
IGEL Growth Partner of the Year for Canada, 2020
Ingram Micro Cloud Partner of the Year for Canada (Nominated), 2018-2019
Do not ignore the endpoint!
Incorporating Digital Workspaces into your technology stack is only one part of a holistic Digital Workspace strategy. The endpoint must also be factored. Learn how IGEL OS is the ideal operating system to support Digital and Cloud Workspaces.
If increasing employee engagement and experience is on your agenda, a Digital Workspace is a great place to start. We can help. Today.
Digital Workspace Insight
Four Major Ways Citrix Workspace is Helping Teams Adapt to the New Normal
As we ready ourselves for post-pandemic life, business leaders worldwide are examining which tools will best support the new normal for their teams. Whether your company embraces a fully remote, remote-first, hybrid, or work-from-anywhere model, options for digital workspace solutions abound. Today, we’re taking a look at several key benefits of implementing Citrix® Workspace™. Keep reading to discover four major ways that Workspace is helping teams adapt.
Vote for Third Octet for the 2021 Citrix Innovation Award for Partners
Honored to be a top 3 finalist for the Citrix Innovation Award for Partners! Read how our Citrix solution helped University of Toronto Mississauga not only survive lockdowns but reimagine remote learning. Learn about our story and vote for us by June 28.
On Employee Experience and Engagement, Will HR influence IT direction? We think so.
With Employee Experience front and center, it’s now up to HR and IT to drive positive change, focus inward, and improve technology direction. However, who is more responsible for change? HR, or IT?
SASE, Security, and Digital Workspaces
Now more than ever, you need secure, consistent, and reliable access to all applications, anywhere and from any device. Secure Access Service Edge (SASE) is an important security framework, but it requires resiliency and an excellent user experience to keep people productive wherever work happens. SASE converges comprehensive networking and security capabilities to support access needs of modern enterprises, including Citrix Secure Internet Access, Citrix Secure Workspace Access, and Citrix SD-WAN.
What People Are
Saying About Us
I just wanted to reach out to let you know how deeply appreciative I am for the assistance the team provided. They took my call without hesitation, providing me with concise & detailed recommendations on how to resolve our issue with remote desktop connections. Delighted to have Third Octet as a trusted partner!
The recommended solution provided by Third Octet made the most sense and addressed our key concerns. Along with competitive pricing and a great working relationship, choosing Third Octet was an easy decision. The Third Octet team is amazing to work with and all about getting the right solution done quickly and without surprises.
For us, this digital transformation has re-engineered our business. It moved us from a services consultant to an agile services provider. We now deliver new environments and software improvements 5 to 6x faster at a global scale. And Disaster Recovery as an issue has disappeared. Now we deliver a better user experience for clients, anywhere, on any device. and most significantly, we have added monthly recurring revenue to our revenue portfolio. To minimize downtime risk, Third Octet manages our access points, hosting, security, and backups so we can focus on providing business applications to our customers.
Third Octet’s Collaborative Services is a good fit for our business. Their services provide protection, security and support whenever required, for a flat monthly fee. Our staff is pleased with the support. The level of support we receive is based on our needs, when we need it, and more importantly, they anticipate any issues or changes and address them beforehand so we function without any business interruptions. By being pro-active, the efficiency recommendations that have been implemented have impacted our bottom-line.
I can’t state enough the value of the relationship between Third Octet and Vale. We’ve been working with the people on the Third Octet team for the last 6 years on multiple initiatives – Cisco UCS, VMware, Citrix, and Managed Services. It’s for many reasons why we have a successful relationship and is why we trust Third Octet as one of our leading value added reseller partners.
For as long as I have known and worked with Third Octet, they have consistently demonstrated an ability to adapt to the needs of their customers rapidly and considerately. They can do this because they maintain required qualifications and competency with technologies that are in demand. Combined with a very pleasant professional demeanor, the team is a significant project asset and an exceptional technical resource.
It was a very collaborative approach. We knew we could rely on Third Octet for guidance and to execute seamlessly on the strategy. We rebuilt the entire facility from the ground up, in parallel to the existing environment, encompassing directory services, messaging, business applications, WAN infrastructure, file and print services, and more. Third Octet defined the delivery strategy and helped us with hardware scoping, obtaining buy-in from other executives, as well as managing the implementation.
Third Octet’s IT Managed Services provide excellent value and expertise. Many not-for-profit organizations do not have the financial resources to keep a qualified IT person on staff. Third Octet provides access to a very knowledgeable team at a fraction of the cost. Joe and the team have been very responsive, accommodating, and are always happy to help.
For 360°kids, there are no more concerns around hardware and software service, backups, maintenance or upgrades. From a financial perspective, the fixed monthly fee allows me to budget more accurately.
When TIFF. needed assistance reviewing and optimizing our Citrix NetScaler environment during the Film Festival, the Third Octet team responded quickly and professionally. They first ensured that they fully understood our environment and goals before making recommendations that resulted in enhanced experience for visitors to the TIFF website.
We hired Third Octet for some advanced infrastructure projects and they delivered the solutions flawlessly.
