What is Shadow AI? Shadow AI refers to the unauthorized or unmonitored use of artificial intelligence tools in workplace settings. Unlike officially sanctioned platforms, these tools often enter workflows without input from IT, compliance, or legal teams. According to...
How to Move from Quick Wins to Scalable, Strategic AI Many small and mid-sized business leaders have experimented with AI, whether it’s automating emails, transcribing meetings, or using a chatbot on their website. These quick wins are important, but without a...
Introduction: AI is More Accessible Than You Think For many small and medium-sized businesses, AI can feel like an expensive and complex technology reserved for large enterprises. However, the reality is that AI is more accessible and affordable than ever before....
Introduction: Why AI Matters for SMBs Artificial intelligence (AI) is no longer just for tech giants. Small and medium-sized businesses (SMBs) are already using AI-powered tools, sometimes without realizing it. From automated customer support chatbots to...
In 2007, as we envisioned Third Octet, we forged our company’s identity and partnership with Citrix over a quick lunch with our leadership teams. We were instantly welcomed as a gold partner, and our path was set, culminating in Partner of the Year for Canada in...
