Challenge #1
Empower with Self-Service Password Reset
Unlock the potential of your team by enabling Self-Service Password Reset (SSPR) in Microsoft 365. Streamline password management and boost your security effortlessly.
Why?
Self-Service Password Reset (SSPR) is a crucial feature in Microsoft 365 that helps streamline password management for your team. Think of SSPR as a tool that allows your employees to reset their passwords securely and independently, anytime and anywhere, without needing to call IT or you for help. It’s not just a convenience; it’s an essential step towards enhancing your company’s security.
With SSPR, your team members can reset their passwords immediately if they suspect a security breach, significantly reducing the risk of unauthorized access. SSPR also eliminates the traditional password fatigue, where frequent changes lead to weaker passwords. Instead, it encourages the use of strong, unique passwords that make it harder for external threats to breach your systems. This level of autonomy in managing passwords reduces the likelihood of falling prey to phishing scams targeting password recovery, and minimizes internal risks associated with password handling.
Moreover, SSPR ensures that your business runs smoothly as employees no longer face lengthy downtimes due to forgotten or compromised passwords. By implementing SSPR, you’re not just simplifying a process; you’re actively building a stronger and more secure defense system against potential cyber threats, fostering a culture of proactive security within your team.
How?
Before diving into the steps for enabling Self-Service Password Reset (SSPR), it’s important to note the specific Microsoft 365 licensing requirements. SSPR is available with Microsoft 365 subscriptions, so you’ll want to ensure your plan includes this feature. At a minimum, you should be utilizing Microsoft 365 Business Standard. If you’re unsure about your current licensing or need assistance in understanding your subscription details, feel free to reach out to us for guidance. Once you’ve confirmed that SSPR is available in your plan, follow these simple steps to enable it for your organization and start harnessing its benefits.
Step 1: Go to the Entra Admin Center
On your computer, launch a new browser window (Edge, Chrome), and type in https://entra.microsoft.com/ and press enter.
Note: You will require Microsoft 365 administrative credentials – be sure to have the username and password ready.
Step 2: Find Password Settings
Within the Microsoft Entra Admin Center:
- Look for and select Protection along the left-hand side menu
- Under Protection, look for and select Password reset
- In the Password reset window, Properties should be selected (if not, select Properties)
- Under Self service password reset enabled, click the All option to enable for all users
Step 3: Turn on SSPR for Everyone
- In the Password reset window, Properties should be selected (if not, select Properties)
- Under Self service password reset enabled, click the All option to enable for all users
Demonstration
A simple demonstration of an end user forgetting their password and getting unstuck with self-service password reset in Microsoft 365.
While you’re here…
Ransomware Is Rising In Canada: 5 Assumptions That Quietly Increase Your Exposure
Why Canadian SMBs are overestimating their ransomware readiness in 2026 The Canadian Centre for Cyber Security reports that ransomware incidents known to the Cyber Centre have increased by an average of 26% per year since 2021.¹ That’s not just a statistic. It’s a...
The Hidden Risk Of Relying On A Single Internal “Hero”
From Single Point of Failure to Seamless Resilience: Why Your Best Employee Might Be Your Biggest Risk. Every SMB has them. The person everyone calls when something goes wrong. Is the printer jammed again? Call Priya in accounting. Is the Wi-Fi down? Call Casey in...
Windows Server 2016 End of Life: Upgrade or Replace? How SMBs Should Decide
Windows Server 2016 is approaching end of support. When that happens, the risk and accountability around that server change. For many SMBs, the default reaction is understandable: “We need to upgrade.” “What’s the next version?” Reasonable. But this is where most IT...


