Services
Designed to Support and Grow your Business
Not only do we simplify technology acquisition, we also offer turnkey services to support your technology initiatives from design to post-support through ongoing holistic management, all designed to compliment your existing team. Are your existing partners able to support you from procurement to rollout?
Nothing is worse than procuring a technology solution from one organization to find out, after the fact, that you are on your own for implementation. At Third Octet, we expedite the process of technology implementation by engaging our technical experts at the very start. This approach allows us to quickly see the requirements from all sides and effectively identify the appropriate technical solution to meet business need. Our philosophy is to only sell what we can design, implement and support.
How We Can Help
The multitude of solutions, options, and editions available today can be daunting, delaying the ultimate success of your technology initiatives due to complex acquisition exercises. Our procurement services blend deep vendor collaboration and product knowledge with our technical expertise to ensure you are acquiring the proper technology to support business need – the first time. Our procurement capabilities are broad and, when paired with any of our corresponding services, remain highly competitive in today’s marketplace.
When considering an investment in cloud-based services, you have options in procurement, including both capital and operational expenditures. As a Service Provider, we are uniquely able to assist with your cloud and as-a-service requirements, offering unparalleled flexibility in consumption, procurement and financing models. Your cloud subscription investments with Third Octet also include complimentary and ongoing cost optimization to govern cloud budgets.
Unlock all the potential of your technology initiatives with an investment in our life-cycle of Professional Services. Backed by over 100 industry certifications and nearly 100 years of service experience, our team of Solution Architects and Engineers are called upon for some of the most complex initiatives in Canada and abroad. We offer a wide range of technical enablement services including strategic and tactical workshops, infrastructure assessments, architecture, implementation, and rollout across our entire Solutions portfolio.
Third Octet’s Collaborative Services is our unique approach to managed services, where we serve as an extension of your business, managing the daily operational requirements of your technology investments. Just like each business is different, so is our Collaborative Services approach where we offer immense flexibility in how service agreements are crafted. We can holistically manage everything and support everyone, provide service augmentation during times of excessive demand or challenge or, simply, be called upon when massive problems arise.
Realize the potential of technology investments with Third Octet Services.
What People Are
Saying About Us
The recommended solution provided by Third Octet made the most sense and addressed our key concerns. Along with competitive pricing and a great working relationship, choosing Third Octet was an easy decision. The Third Octet team is amazing to work with and all about getting the right solution done quickly and without surprises.
For us, this digital transformation has re-engineered our business. It moved us from a services consultant to an agile services provider. We now deliver new environments and software improvements 5 to 6x faster at a global scale. And Disaster Recovery as an issue has disappeared. Now we deliver a better user experience for clients, anywhere, on any device. and most significantly, we have added monthly recurring revenue to our revenue portfolio. To minimize downtime risk, Third Octet manages our access points, hosting, security, and backups so we can focus on providing business applications to our customers.
Third Octet’s Collaborative Services is a good fit for our business. Their services provide protection, security and support whenever required, for a flat monthly fee. Our staff is pleased with the support. The level of support we receive is based on our needs, when we need it, and more importantly, they anticipate any issues or changes and address them beforehand so we function without any business interruptions. By being pro-active, the efficiency recommendations that have been implemented have impacted our bottom-line.
I can’t state enough the value of the relationship between Third Octet and Vale. We’ve been working with the people on the Third Octet team for the last 6 years on multiple initiatives – Cisco UCS, VMware, Citrix, and Managed Services. It’s for many reasons why we have a successful relationship and is why we trust Third Octet as one of our leading value added reseller partners.
For as long as I have known and worked with Third Octet, they have consistently demonstrated an ability to adapt to the needs of their customers rapidly and considerately. They can do this because they maintain required qualifications and competency with technologies that are in demand. Combined with a very pleasant professional demeanor, the team is a significant project asset and an exceptional technical resource.
It was a very collaborative approach. We knew we could rely on Third Octet for guidance and to execute seamlessly on the strategy. We rebuilt the entire facility from the ground up, in parallel to the existing environment, encompassing directory services, messaging, business applications, WAN infrastructure, file and print services, and more. Third Octet defined the delivery strategy and helped us with hardware scoping, obtaining buy-in from other executives, as well as managing the implementation.
Third Octet’s IT Managed Services provide excellent value and expertise. Many not-for-profit organizations do not have the financial resources to keep a qualified IT person on staff. Third Octet provides access to a very knowledgeable team at a fraction of the cost. Joe and the team have been very responsive, accommodating, and are always happy to help.
For 360°kids, there are no more concerns around hardware and software service, backups, maintenance or upgrades. From a financial perspective, the fixed monthly fee allows me to budget more accurately.
When TIFF. needed assistance reviewing and optimizing our Citrix NetScaler environment during the Film Festival, the Third Octet team responded quickly and professionally. They first ensured that they fully understood our environment and goals before making recommendations that resulted in enhanced experience for visitors to the TIFF website.
We hired Third Octet for some advanced infrastructure projects and they delivered the solutions flawlessly.
