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Who Really Owns IT? (Hint: It Can’t Keep Being You) 

Who Really Owns IT? (Hint: It Can’t Keep Being You) 

by Matthew Metelsky | Jul 8, 2025 | Managed IT, SMB Guidance

When everyone owns IT, no one owns it.  You can’t scale when you’re still the unofficial help desk.A shared inbox, a group chat, a vague expectation that someone will “handle IT.”   The pattern you know too well  You’re prepping for a board meeting when your...
The Power of Letting Go: How SMB Leaders Can Step Back from IT Without Losing Control

The Power of Letting Go: How SMB Leaders Can Step Back from IT Without Losing Control

by Matthew Metelsky | Jun 25, 2025 | Managed IT, SMB Guidance

Lead IT with Strategic Visibility You’re deep into a strategic planning session when a Teams ping derails your focus:“VPN’s down — who do we call?” You weren’t supposed to be in this conversation.But here you are again — chasing down tickets, vendor contacts, and...
Third Octet Proudly Joins the Elite Ranks of MSP 501 in 2023

Third Octet Proudly Joins the Elite Ranks of MSP 501 in 2023

by Third Octet | Jun 21, 2023 | Accolades, News

We are thrilled to announce that Third Octet has been listed in the esteemed MSP 501 Class of 2023, an accolade that underlines our commitment to delivering exceptional managed IT services.   As an MSP 501 company, we have proven our business savvy, discipline,...
Microsoft 365 and DIY: What to Consider

Microsoft 365 and DIY: What to Consider

by Matthew Metelsky | May 11, 2023 | Managed IT, Microsoft, Microsoft 365

Believe it or not, many organizations still need to move to Microsoft 365. Organizations have elected to either remain on-premises or pursue other cloud provider solutions for one reason or another. And those who chose a cloud solution other than Microsoft 365 did so...

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