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Who Really Owns IT? (Hint: It Can’t Keep Being You) 

Who Really Owns IT? (Hint: It Can’t Keep Being You) 

by Matthew Metelsky | Jul 8, 2025 | Managed IT, SMB Guidance

When everyone owns IT, no one owns it.  You can’t scale when you’re still the unofficial help desk.A shared inbox, a group chat, a vague expectation that someone will “handle IT.”   The pattern you know too well  You’re prepping for a board meeting when your...
The Power of Letting Go: How SMB Leaders Can Step Back from IT Without Losing Control

The Power of Letting Go: How SMB Leaders Can Step Back from IT Without Losing Control

by Matthew Metelsky | Jun 25, 2025 | Managed IT, SMB Guidance

Lead IT with Strategic Visibility You’re deep into a strategic planning session when a Teams ping derails your focus:“VPN’s down — who do we call?” You weren’t supposed to be in this conversation.But here you are again — chasing down tickets, vendor contacts, and...
Cyber Threats SMBs Can’t Ignore—and How to Defend Against Them

Cyber Threats SMBs Can’t Ignore—and How to Defend Against Them

by Third Octet | Oct 4, 2024 | Articles/Tips, Cybersecurity Awareness, Managed IT, Security, SMB Guidance

Cyber risks are growing, but securing your business doesn’t have to be difficult. These days, cyberattacks aren’t just going after big corporations. If you’re a small or medium-sized business (SMB), you’re a prime target. In fact, 43% of cyberattacks are aimed at...
Navigating Technology Investments for SMBs

Navigating Technology Investments for SMBs

by Third Octet | Jun 6, 2024 | Articles/Tips, Managed IT, SMB Guidance, Thought Leadership

Are you Investing Too Much or Too Little in Technology? As small and medium-sized businesses (SMBs) continue to navigate the ever-evolving technological landscape, they often find themselves at one of two extremes: They either have too little technology and rely...
Why Switch Your Managed Services Provider?

Why Switch Your Managed Services Provider?

by Third Octet | May 29, 2024 | Articles/Tips, Managed IT, SMB Guidance, Thought Leadership

Are you confident your current MSP is equipped to handle tomorrow’s challenges? Many companies rely on Managed Services Providers (MSPs) to optimize their IT infrastructure and streamline operations. As business needs evolve and technology advances,...
Enhancing Cybersecurity Effectiveness through Employee Education: Introducing Our New Training Platform

Enhancing Cybersecurity Effectiveness through Employee Education: Introducing Our New Training Platform

by Third Octet | Apr 24, 2024 | Cybersecurity Awareness, Managed IT

Did you know that 80% of organizations reported security awareness training decreased staff vulnerability to phishing attacks? Cybersecurity is a cornerstone of modern business, yet it’s often as dynamic as it is daunting. That’s precisely why we’re...
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