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Who Really Owns IT? (Hint: It Can’t Keep Being You) 

Who Really Owns IT? (Hint: It Can’t Keep Being You) 

by Matthew Metelsky | Jul 8, 2025 | Managed IT, SMB Guidance

When everyone owns IT, no one owns it.  You can’t scale when you’re still the unofficial help desk.A shared inbox, a group chat, a vague expectation that someone will “handle IT.”   The pattern you know too well  You’re prepping for a board meeting when your...
The Power of Letting Go: How SMB Leaders Can Step Back from IT Without Losing Control

The Power of Letting Go: How SMB Leaders Can Step Back from IT Without Losing Control

by Matthew Metelsky | Jun 25, 2025 | Managed IT, SMB Guidance

Lead IT with Strategic Visibility You’re deep into a strategic planning session when a Teams ping derails your focus:“VPN’s down — who do we call?” You weren’t supposed to be in this conversation.But here you are again — chasing down tickets, vendor contacts, and...
Why Your People Are Key to Stronger Cybersecurity

Why Your People Are Key to Stronger Cybersecurity

by Third Octet | Oct 22, 2024 | Articles/Tips, Cybersecurity Awareness, Security, SMB Guidance

When it comes to cybersecurity, technology is only part of the equation. Your people—from leadership to front-line employees—are one of your most significant defenses. But they can also be your biggest vulnerability. For small and medium-sized businesses (SMBs),...
Cyber Threats SMBs Can’t Ignore—and How to Defend Against Them

Cyber Threats SMBs Can’t Ignore—and How to Defend Against Them

by Third Octet | Oct 4, 2024 | Articles/Tips, Cybersecurity Awareness, Managed IT, Security, SMB Guidance

Cyber risks are growing, but securing your business doesn’t have to be difficult. These days, cyberattacks aren’t just going after big corporations. If you’re a small or medium-sized business (SMB), you’re a prime target. In fact, 43% of cyberattacks are aimed at...
Cybersecurity Awareness Month: Boost Your Online Safety with Simple Steps

Cybersecurity Awareness Month: Boost Your Online Safety with Simple Steps

by Third Octet | Sep 26, 2024 | Articles/Tips, Cybersecurity Awareness, Services, SMB Guidance

Complimentary Cybersecurity Awareness Training As part of Third Octet’s Workplace Suite services, we’re offering free onboarding, and your first month is free for our Cybersecurity Awareness Training through October. You don’t need to commit to our...
Unlocking Hidden Power: The Key Role of Training in Maximizing Your Tech Investments

Unlocking Hidden Power: The Key Role of Training in Maximizing Your Tech Investments

by Third Octet | Jul 18, 2024 | Articles/Tips, Microsoft, Microsoft 365, News, Services, SMB Guidance, Use Cases

Imagine investing in a state-of-the-art kitchen with top-of-the-line appliances and never using anything beyond the microwave. Sounds absurd, right? Yet, this is precisely what happens when businesses adopt powerful technologies like Microsoft 365 but fail to utilize...
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