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AI Fundamentals: What Every Professional Should Understand About AI

AI Fundamentals: What Every Professional Should Understand About AI

by Matthew Metelsky | Mar 12, 2026 | Artificial Intelligence

Table of Contents Why AI Matters for Professionals AI Basics Every Professional Should Know Top AI Tools for the Workplace How AI Supports Professionals Prompting Tips for Better AI Results AI Adoption Method for Your Team AI Ethics and Risks Key Takeaways   Why...
The Hidden Risk Of Relying On A Single Internal “Hero”

The Hidden Risk Of Relying On A Single Internal “Hero”

by Matthew Metelsky | Feb 25, 2026 | SMB Guidance

Everything seemed fine – systems running, backups in place, no obvious red flags. Until the one moment no one was watching exposed what wasn’t actually covered. And in most businesses, that moment doesn’t start with a cyberattack. It starts with something much...
How We Work at Third Octet: A Clear, Predictable IT Partnership

How We Work at Third Octet: A Clear, Predictable IT Partnership

by Matthew Metelsky | Jan 27, 2026 | Managed IT

A clear, guided path from first conversation to long-term IT confidence A proven approach trusted by nearly 100 Canadian SMBs to simplify, secure, and modernize IT. Without surprises. This page is for growing SMBs (typically 25–150 employees) who have outgrown “basic”...
MSP Buyer’s Guide: How to Choose the Right IT Partner

MSP Buyer’s Guide: How to Choose the Right IT Partner

by Matthew Metelsky | Dec 4, 2025 | Managed IT

How to Choose a Managed IT Services Partner You Can Trust TL;DR Most businesses struggle to evaluate MSPs because the industry is inconsistent, jargon-heavy, and full of providers who overpromise and underdeliver. This guide gives you a clear, structured checklist to...
SMB Guide to Combating Ransomware

SMB Guide to Combating Ransomware

by Matthew Metelsky | Nov 7, 2023 | Articles/Tips, Cybersecurity Awareness, Security

Imagine waking up to find your business data encrypted and a ransom note on your screen. This is the reality for many SMBs facing ransomware attacks. In February 2023, Indigo, one of Canada’s leading retailers, faced a significant ransomware attack. This cyber...
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