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Why Every Nonprofit Needs IT At The Leadership Table: And What’s At Risk Without It

Why Every Nonprofit Needs IT At The Leadership Table: And What’s At Risk Without It

by Matthew Metelsky | Aug 11, 2025 | Managed IT, Nonprofits

IT’s role in leadership isn’t optional, it’s essential Technology is no longer just a support function. It’s a strategic asset. From fundraising platforms and CRM tools to compliance, privacy, and cybersecurity: technology now intersects with nearly every part of...
Why Roadmaps Are Essential for Clear IT Leadership

Why Roadmaps Are Essential for Clear IT Leadership

by Matthew Metelsky | Jul 31, 2025 | Managed IT, SMB Guidance

Still reacting instead of leading? Without a roadmap, every IT decision feels urgent. You become the default problem-solver, trapped in day-to-day firefighting, losing valuable time and resources. The cycle you know too well Your team encounters an IT issue and...
Who Really Owns IT? (Hint: It Can’t Keep Being You) 

Who Really Owns IT? (Hint: It Can’t Keep Being You) 

by Matthew Metelsky | Jul 8, 2025 | Managed IT, SMB Guidance

When everyone owns IT, no one owns it.  You can’t scale when you’re still the unofficial help desk.A shared inbox, a group chat, a vague expectation that someone will “handle IT.”   The pattern you know too well  You’re prepping for a board meeting when your...
The Power of Letting Go: How SMB Leaders Can Step Back from IT Without Losing Control

The Power of Letting Go: How SMB Leaders Can Step Back from IT Without Losing Control

by Matthew Metelsky | Jun 25, 2025 | Managed IT, SMB Guidance

Lead IT with Strategic Visibility You’re deep into a strategic planning session when a Teams ping derails your focus:“VPN’s down — who do we call?” You weren’t supposed to be in this conversation.But here you are again — chasing down tickets, vendor contacts, and...
Optimizing hiring with AI: A real story of automation without losing the human touch

Optimizing hiring with AI: A real story of automation without losing the human touch

by Matthew Metelsky | Jun 10, 2025 | Artificial Intelligence, Automation

When more than 1,300 candidates applied, our inbox couldn’t keep up We thought we were ready. Our team posted a Business Development Representative (BDR) role on LinkedIn and our website.With a modest advertising budget and a lean team, we anticipated receiving...
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