by Matthew Metelsky | Oct 6, 2026 | Automation
Automation governance is the set of controls that helps a business understand, manage, and oversee its automated workflows. The automation kept running exactly as it had been configured. The problem was that one of the rules underneath it was wrong. Imagine a...
by Matthew Metelsky | Jun 30, 2026 | Artificial Intelligence, Automation
A team is in a meeting. Someone says, “We should really be using AI.” A few people nod. The owner nods too. And then there’s a small pause, because nobody in the room can actually say what they’d use it for. If you’ve sat in that meeting,...
by Matthew Metelsky | Jun 10, 2025 | Artificial Intelligence, Automation
When more than 1,300 candidates applied, our inbox couldn’t keep up We thought we were ready. Our team posted a Business Development Representative (BDR) role on LinkedIn and our website.With a modest advertising budget and a lean team, we anticipated receiving...
