Telco Use Cases with IGEL

Background Two Canadian telecommunication companies – one national, founded in 1960, with 4,000 to 5,000 call center agents, and one Quebec based, established in 1964, with 2,000 to 3,000 agents – had challenges accommodating call center overflow....
Manufacturing Use Case – Cantactix

Manufacturing Use Case – Cantactix

Cantactix Solutions Inc., leading experts in Category and Space Management processes and applications, delivers JDA Category Management consulting, upgrades installations and hosting solutions to major retailers and the CPG companies who supply them. Clients are...