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Shadow IT in SMBs: How to Manage It Without Slowing Your Team Down

Shadow IT in SMBs: How to Manage It Without Slowing Your Team Down

by Matthew Metelsky | Apr 2, 2026 | Managed IT

The Hidden Growth of Unsanctioned Tools Teams are adopting new tools faster than most SMB leaders can realistically review them: A salesperson connects an AI assistant to meetings, notes, and follow-up. Operations builds a workaround in an unapproved app.  Finance...
AI in Non-Profits, Accounting, and Legal: What Actually Moves the Needle

AI in Non-Profits, Accounting, and Legal: What Actually Moves the Needle

by Matthew Metelsky | Mar 24, 2026 | Artificial Intelligence

Why AI Alone Doesn’t Move the Needle AI is exposing a readiness gap. Some organizations are using it to expand capacity, reduce administrative friction, and improve responsiveness. Others are layering it onto messy systems and hoping for transformation. The difference...
The IT Partner Every Business Needs at the Table

The IT Partner Every Business Needs at the Table

by Matthew Metelsky | Mar 9, 2026 | Managed IT, SMB Guidance

Strategic IT advice before decisions are made prevents surprises and costs. Many business decisions that seem unrelated to technology actually have important IT implications. Vendor tools, office expansions, grant applications, and new initiatives often affect...
Ransomware Is Rising In Canada: 5 Assumptions That Quietly Increase Your Exposure

Ransomware Is Rising In Canada: 5 Assumptions That Quietly Increase Your Exposure

by Matthew Metelsky | Feb 26, 2026 | Cybersecurity Awareness

Why Canadian SMBs are overestimating their ransomware readiness in 2026 The Canadian Centre for Cyber Security reports that ransomware incidents known to the Cyber Centre have increased by an average of 26% per year since 2021.¹ That’s not just a statistic. It’s a...
Windows Server 2016 End of Life: Upgrade or Replace? How SMBs Should Decide

Windows Server 2016 End of Life: Upgrade or Replace? How SMBs Should Decide

by Matthew Metelsky | Feb 9, 2026 | Platform Evolution, SMB Guidance

Windows Server 2016 is approaching end of support. When that happens, the risk and accountability around that server change. For many SMBs, the default reaction is understandable: “We need to upgrade.” “What’s the next version?” Reasonable. But this is where most IT...
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